DEWA resellers give us an outstanding NPS score of 90
We are excited to announce that our resellers have given us an exceptional Net Promoter Score (NPS) of 90 in our recent customer satisfaction survey! This incredible result is a testament to our commitment to building strong partnerships and providing outstanding support and service to our resellers.
At DEWA, we believe in the power of collaboration and mutual growth. By working closely with our resellers, we ensure they have the tools, resources, and support they need to succeed. This NPS score reflects the value of these relationships and highlights the satisfaction and trust that our resellers place in us.
What is NPS?
NPS is a widely recognized metric that measures customer loyalty and satisfaction. An NPS score ranges from -100 to 100, and a score of 90 places us in the top tier of companies known for their exceptional relationships with their partners and customers.
We want to extend a heartfelt thank you to all our resellers for their continued trust and support. We will remain dedicated to helping you grow your business and provide the best possible service to your customers.
Some direct quotes from our resellers
“Excellent communication, timely delivery of quotes, provided options of materials.”
“Professional technical team, prompt response and full support for sales and after-sales.”
“Well designed and selection of materials used with upgrade options along with reasonable delivery time.”
“Quick response and professional technical guide. For example, when we come up with some detailed questions about installation and some logistic requirements, your staff can provide us with the best solutions.”
“DEWA team provides comments and answers in timely manner regardless the time zone difference.”